Cookies Policy
Last Updated: June 2025
We, Mentormatic Solutions Limited, (hereinafter referred to as the "Company" or "we" or "us" or "our"), owners of the Mentormatic platform (the "Platform") available at https://mentormatic.com/ (the "Website"), use cookies. Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.
1. WHAT ARE COOKIES?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you accept them. Cookies contain information that is transferred to your computer's hard drive. Cookies can be used by us to collect information about content viewed by you and websites and URLs visited, links and buttons clicked, before and after you visit our Website.
2. COOKIES WE USE AND WHY
We use the following cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won't work properly without them. They include, for example, cookies that enable you to log into secure areas of our website. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.
Analytical or performance cookies
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.]
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie Title | Cookie Name | Type | Purpose | Function | Data Collected | Expiry | More Information |
|---|---|---|---|---|---|---|---|
| Authentication Cookie | mentormatic_session | Strictly necessary | To maintain user sessions and verify user login status after successful authentication (e.g., via LinkedIn SSO or other methods). This allows users to navigate the Platform without re-entering their credentials on each page. | Stores a unique session identifier that the server can recognize to associate the browser with a logged-in user. | Session ID, Timestamp | Until the user closes their browser. | View Details |
| User Management Cookie | mentormatic_user_role | Strictly necessary | To manage admin sessions and remember user roles and permissions in order to control access to administrative features. | May store information about the user's role (e.g., super admin, admin, regular user, mentor, mentee) and associated privileges. | User ID, Role, Permissions | Until the user closes their browser. | View Details |
| Preference Cookie | mentormatic_preferences | Functionality | To remember user preferences and settings, such as display preferences or language settings. | Stores user-selected preferences to provide a more personalized experience. | User-selected settings (e.g., language preference) | 30 days | View Details |
| Testing and Assessment Cookie | mentormatic_test_progress | Functionality | To maintain the state of users' personality tests (Myers-Briggs, DISC) and knowledge tests as users progress through them. | May store temporary information about the user's progress in a test, such as the current question or selected answers. | Temporary answers, Progress indicators | Until the user closes their browser. | View Details |
| Silktide Cookie Consent | silktideCookieChoice_* | Strictly necessary | To remember user's cookie consent choices and preferences for different cookie categories. | Stores user's consent decisions for analytics, targeting, functionality and necessary cookies. | Cookie consent preferences (true/false for each category) | 1 year | View Details |
3. THIRD PARTY COOKIES
Please note that we use certain third party cookies, over which we have no direct control, but need to use on our website to deliver our content to you.
We are not entirely responsible for third-party sites and their privacy practices as you have the choice to deactivate their tracking activities. The following third parties collect data for the visitors of our Website via the use of cookies for which you can find more information below.
| Cookie Title | Cookie Name | Type | Purpose | Function | Data Collected | Expiry | More Information |
|---|---|---|---|---|---|---|---|
| Google Analytics | _ga, _ga_EV2G21L8CV, _gid, _gat_gtag_EV2G21L8CV | Analytical/Performance | To track website usage, user behaviour, and traffic sources to analyse trends, improve the Platform, and measure the effectiveness of features. | Collects anonymous data about how users interact with the Website, such as pages visited, time spent on pages, and navigation paths. | Anonymous user IDs, Pages visited, Time on site, Referral sources, Device information, IP address (usually anonymised) | _ga: 2 years, _gid: 24 hours, _gat_*: 1 minute | View Details |
| LinkedIn SSO Cookie | li_at, lidc, lms_ads, lms_analytics | Strictly necessary | To facilitate authentication through LinkedIn Single Sign-On. | Set by LinkedIn to manage the authentication flow and share user information with Mentormatic upon consent. | LinkedIn user identifier, session tokens | Varies by cookie (session to 2 years) | View Details |
| Google Tag Manager | _gcl_au, _gcl_aw, _gcl_dc | Targeting/Advertising | To enable Google Ads conversion tracking and audience targeting. | Helps measure the effectiveness of advertising campaigns and enables remarketing features. | Click IDs, conversion data, audience segments | 90 days | View Details |
4. MANAGING COOKIES
Upon your first visit to our Website (or up until you accept the use of cookies), we ask for your consent to the use of cookies. You will be provided with a list of all the cookies we use and can accept all or some cookies, with the exception of strictly necessary cookies.
You can withdraw your consent to some or all the cookies you have accepted and/or delete some or all of them at any time via the settings of your browser. To do this, follow the instructions provided by your browser (usually found within their "Privacy" settings).
You can also choose to "Reject All" cookies in the cookie banner.
However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our Website.
5. CHANGES TO THIS POLICY
We may amend this Cookies Policy at any time, without notice. You can see when we last changed this Cookies Policy by referring to the 'LAST UPDATED' statement at the beginning of this Cookie Policy.
6. CONTACT US
If you have any questions or concerns about our use of cookies, please send us an email at contact@mentormatic.com .