Terms and Conditions

You must be at least 18 years of age and legally capable of entering into contracts. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations.

You must provide accurate and complete information when creating an account and keep this information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

Mentormatic is a platform designed to facilitate and manage mentoring and coaching relationships. Key features include:

Subject to your compliance with these Terms and, if applicable, payment of the respective Subscription Fees, Mentormatic grants you a non-exclusive, non-transferable, revocable license to access and use the Service for your professional mentoring/coaching purposes.

You retain ownership of the content (e.g., journal entries, session notes, profile information) you input into the Service ("User Content"). By using the platform, you grant us a non-exclusive, royalty-free, worldwide license to store, display, and process your User Content solely to provide and improve the Service.

Mentormatic complies with GDPR and applicable data protection laws. Sensitive coaching or mentoring data is stored securely and only accessed as required to deliver platform functionality (e.g., AI matching or analytics) in accordance with our Data Processing Agreement.

If you purchase a subscription or paid plan, you agree to the pricing, billing, and renewal terms presented at the time of payment. All fees are non-refundable except where required by law.

Mentormatic offers journaling and tracking tools designed to assist accredited professionals in fulfilling reflective practice requirements. However, we do not guarantee that platform use alone will satisfy any specific accreditation or regulatory requirement. Users are responsible for ensuring their compliance.

We strive to maintain high uptime, but do not guarantee continuous availability. Maintenance, updates, or unforeseen outages may temporarily disrupt access to the Service.

You may delete your account at any time. We reserve the right to suspend or terminate access if you violate these Terms or use the Service in a way that causes harm to other users or the platform.

All intellectual property rights in the platform, including software, design, and branding, belong to Mentormatic or its licensors. Nothing in these Terms grants you ownership of any part of the Service beyond the license outlined in Section 4.

The Service may integrate with third-party tools (e.g., calendar apps, video conferencing, analytics). We are not responsible for third-party functionality or their terms of service.

Mentormatic provides the Service "as is" and disclaims all warranties to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from use or inability to use the Service.

You agree to indemnify and hold harmless Mentormatic, its officers, affiliates, and partners from any claims, losses, or damages resulting from your use of the Service, violation of these Terms, or infringement of any third-party rights.

These Terms shall be governed by and construed under the laws of Cyprus. Each Party irrevocably agrees that any dispute, controversy or claim arising out of or in connection with this Agreement or its violation, termination or invalidity shall be finally resolved in Arbitration and Mediation Centre of the Cyprus Chamber of Commerce and Industry (CAMC-CCCI).

We reserve the right to update these Terms at any time. Material changes will be notified via the platform or email. Continued use of the Service after changes implies acceptance of the updated Terms.

For questions, concerns, or legal inquiries: